sales Policies/Retailers

All prices are in Canadian dollars and are subject to change without notice.
The first order will be paid on receipt or credit card.
The products must be ordered in FULL CASES.
Prices do not include federal tax (GST) and provincial sales tax (PST).
The customer agrees to make payment as per invoice unless error or mistake.

All orders are shipped freight collect: FOB (FOB) warehouse Naturex and transportation costs are payable by the customer.

Any risk of loss becomes the responsibility of the buyer when the goods leave the premises, when Naturex use customer carrier. (applicable in Canada only).

Claims for loss or damage during shipping must be reported directly to the carrier at the time of receipt by the buyer of the goods. Any claims relating to Missing Articles, incorrect shipment or deffective marchandise must be reported to NATUREX in writing within fifteen (15) days of receipt.

Our payment terms of payment are NET 30 DAYS from the date of the invoice.
Any declined payments will be charged $ 25.
Any outstanding bill of sixty (60) days or more will result in automatic suspension of the account. We
require payment on delivery or by credit card for any Call.
We may suspend deliveries to delinquent accounts.

New customers requesting payment terms net 30 days must complete a credit application
and provide three (3) trade references and contact their financial institution.
Provide a period of two weeks for credit check.
Naturex reserves the right to deny credit to any company or individual.

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